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Telemarketing and Telefund ... |
Call Center Information Internal advertising of call center. Liju Mathew. ![]() The Dial Tone Volume 1, Issue 6. James Hofbauer. ![]() Good example of a caller newsletter that's been kept up and maintained. Many times these tend to fall by the wayside. Racer-Thon Gazette Issue 1, Issue 2, Issue 4, Issue 5, Issue 6, Issue 7, Issue 8, Issue 9, Issue 10. Jim Napier. More caller newsletters. Issue 1, Issue 2, Issue 3, Issue 4, Issue 5. Robert Machovsky. Caller Training Video Training video for telemarketing staff. (PG 13) Tim Regan. Adam Smith. Calling All Callers A case for analyzing call center data by one of the experts in data analysis. Peter Wylie. Cold Calling Script writing workshop for calling techniques. Amber Pirtle. Coaching Callers Coaching and monitoring callers. Jim Napier and Tyrome Yamaguchi. Developing Supervisors Tips and tricks on developing student supervisors. Devin Mathias. Donor Evaluation of Telefund Carnegie Mellon University La Salle University Springfield College |
Donor Request for
Information Lawrence University Evolution of Telefund The Evolution of Telefunding and Technology. Devin Mathias. Improving Caller Retention Staff retention is a good indicator of program quality. Albert Melfo. Leveraging Penetration Leveraging penetration within the call center. Mike Westfall. Manage Your Phonathon Phonathon Bingo, Phonathon Caller Contract, Phonathon Confidentiality Agreement, Phonathon T-Shirt, Phonathon Training Manual, Phonathon Training Presentation, Student Caller Job Description. Jen Castellani. Motivating Callers How Making a Difference ... Makes a Difference. Interesting study done at the University of Michigan looking at training telefund staff in a way that improves performance. Adam Grant, PHD and Devin Mathias. Non Donor Plan The Power of Giving. Oregon State University. Phonathon in Tough Times Numerous schools are facing an onslaught of economy-related objections in their calls, and that their callers are having a difficult time overcoming those reasons for not giving. Here are a couple of tips to help your callers overcome this objection. Jason Fisher. More telefund. Phonathon Incentive Letters Phonathon letters asking local businesses for incentives 1, 2, 3, 4. Phonathon Survival Guide Everything to need to know about the phonathon. Amber Asbjornsen. Phonathon T-Shirt Sheri Hamiter. |
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![]() Young Alumni, Reasons to Give, Direct Mail, Engaging Alumni ... Annual Fund Job Postings ![]() The next frontier in soliciting. Compelling cases with sound, music and photos. E-mail broadcasts, newsletters. Additional policies, procedures, analysis and more are available on the Web Sightings page. ![]() Hiring materials, caller & supervisor evaluations, staff policies, training manuals, incentives ... |
![]() Best practices for matching gifts, matching gifts survey, matching gifts administration and more. ![]() Samples of materials used in fundraising and advancement. Appeals, direct mail, scripts, telemarketing, parents, young alumni, senior class, thank you, reminders ... ![]() Call Center Design, Training, Telefund Games, Managing Callers ... Telemarketing Jobs |
![]() ![]() ![]() Tally sheets, donor cards ... ![]() ![]() ![]() Pyramids, operating plans ... ![]() Stewardship. Class Agents. Working Together ... ![]() Analyze and increase revenue ... ![]() Alumni relations, giving, matching gifts practices, reunion ... |
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