|Employment | More With Less | Potpourri | Records | Reporting | Research | Revenue | Samples | Systems | Web Sightings|
|Purpose:||Assist telemarketing staff in monitoring callers.|
|Used by:||Annual fund and telemarketing staff.|
|Contributed by ...|
|Jim Napier, Program Associate, The Life Raft Group|
Napier began his development career as a student caller and has
extensive experience as an annual giving professional. With over ten
years of fundraising experience in higher education, he decided to
change paths and now works for The Life Raft Group – A Cancer
research and patient advocacy group. His last university position
was as the Associate Director for Mail and Marketing with the
Rutgers University Foundation. Before that, he oversaw annual giving
operations for Murray State University. Jim began his professional
career as the Assistant Director of the University of South
Florida's Annual Giving Department.
Bookmark for Senior Class Campaign as an educational piece.
Caller Newsletters - Racer-Thon Gazette Issue 1, Issue 2, Issue 4, Issue 5, Issue 6, Issue 7, Issue 8, Issue 9, Issue 10.
Coaching Callers. Coaching and monitoring your annual fund callers.
Email Thank You for Considering a Pledge, Email Thank You for Received Pledge
Faculty staff challenge solicitation letter, faculty staff thank you letter.
Holiday Greeting with Choir. Email that went out directing recipients to card.
Letters - Current Donors, Holiday Appeal Letter, Lapsed Donors, Letterhead with Payment Form, Year End Appeal, Presidential Ask 1, Presidential Ask 2, Envelope, Letter.
Planning - Solicitation Calendar
Policies - Racer-Thon Policies and Procedures
Sample Forms - Call Monitoring
Scripts - Current Donors, Lapsed Donors, Parents, Not Yets, Universal Script Guide
Thank you note for first time donors.
Training Manuals - 1, 2. Supervisor Manual. Updated.
sites with forms ...