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  How do you evaluate data entry performance? Frequently Asked Questions

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Error rates can be calculated by looking at the number of gifts where an adjustment have been made after the initial posting.

You can also report on database changes made by user, department or other operational group if your system records the user id when the record is created or modified.

You should be able to track any changes on any table in a system, and you can also create reports that group these changes by organizational unit.

You can also measure other performance indicators such as special data entry projects completed, number of major donor audits completed, number of report requests completed and much more.

It is very important in advancement support areas to measure changes and volume, and look for trends.

You can also measure other areas such as number of contacts entered, number of proposals entered to help track fundraisers use of the system.
 
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