Department: Office of Development & Alumni Affairs
Supervisor: Phonathon Manager
The Phonathon caller will be an ambassador for the University in every
aspect of their job: soliciting alumni and friends for gifts to the
University, speaking with alumni and friends both on the phone and on
occasion, in person; marketing the program to current and prospective
employees, and other duties as assigned by the supervisor.
Be a proponent of the University, its history,
programs, and alumni and supporters.
Contact alumni and friends of the University via the
phone and other mediums, as assigned, to solicit them for annual
gifts, and where appropriate, multi-year gifts, to the University.
Properly and timely record statistics relating to the
Enter Phonathon statistics into the computer.
Pick-up and deliver Phonathon forms to the Office of
Development & Alumni Relations, as assigned.
Contact alumni and friends for attendance to future
Assist in direct mail appeals, Phonathon, reunion
gift program and faculty-staff/community appeals, as assigned.
Once experienced, assist in training of staff &
volunteers for Phonathon.
Other duties as assigned by the Supervisor.
Excellent phone skills, preferably a minimum of 1
year of telemarketing or similar marketing or sales experience.
Strong computer skills (Microsoft word; excel and
PowerPoint are a plus).
Responsible, mature, energetic individual who will
not take rejection from their work personally.
An understanding of and appreciation for the
University, its history.