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 Student Phonathon Representative

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Department: Office of Development & Alumni Affairs

Supervisor: Phonathon Manager

Job Description:

The Phonathon caller will be an ambassador for the University in every aspect of their job: soliciting alumni and friends for gifts to the University, speaking with alumni and friends both on the phone and on occasion, in person; marketing the program to current and prospective employees, and other duties as assigned by the supervisor.

Responsibilities:

  • Be a proponent of the University, its history, programs, and alumni and supporters.

  • Contact alumni and friends of the University via the phone and other mediums, as assigned, to solicit them for annual gifts, and where appropriate, multi-year gifts, to the University.

  • Properly and timely record statistics relating to the Phonathon program.

  • Enter Phonathon statistics into the computer.

  • Pick-up and deliver Phonathon forms to the Office of Development & Alumni Relations, as assigned.

  • Contact alumni and friends for attendance to future University events.

  • Assist in direct mail appeals, Phonathon, reunion gift program and faculty-staff/community appeals, as assigned.

  • Once experienced, assist in training of staff & volunteers for Phonathon.

  • Other duties as assigned by the Supervisor.

Skills needed:

  • Excellent phone skills, preferably a minimum of 1 year of telemarketing or similar marketing or sales experience.

  • Strong computer skills (Microsoft word; excel and PowerPoint are a plus).

  • Responsible, mature, energetic individual who will not take rejection from their work personally.

  • An understanding of and appreciation for the University, its history.

 
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