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 Stewardship Officer

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Job Summary:

The stewardship officer is the person in the major gift team who ensures the successful operation of a comprehensive stewardship program that involves executives, board members and key volunteers.

Job Responsibilities:
  • Work with major gift officers to develop and implement stewardship strategies that strengthen long-term relationships with major donors
  • Organize a team effort to develop stewardship plans for donors at various recognition levels within the major gift program
  • Ensure that details of stewardship plans are compiled and communicated to all involved parties, and that the plan is documented, implemented and included in the moves management system
  • Write personal acknowledgment and stewardship letters for signature by executives, board members, and key volunteers
  • Collaborate with fundraising staff to develop acknowledgment and recognition procedures for major and leadership gifts that are consistent across audiences
  • Identify best practices at other organizations for stewardship planning and operation
  • Work in partnership with staff throughout the agency to identify and develop recognition opportunities
  • Prepare summaries that serve as background for executive meetings and conversations with major donors
  • As needed, work with the donor relations coordinator to arrange cultivation events and overseas travel involving major donors; attend stewardship and cultivation events as needed
  • Work with the division editor and writers to ensure consistency among various stewardship materials
  • As needed, plan, manage and execute large meetings and events that advance donor involvement, cultivation and stewardship for major gifts
  • Support a process that prompts executives and assists them in maintaining personal contact with major donors and volunteers Supervisory Responsibilities: This position will supervise the Donor Relations Coordinator.

Key Working Relationships:

Internal: Major Gift Unit, fundraising and marketing, staff throughout the agency, members of the executive team
External: CRS donors, volunteers and board members

Personal Skills:

  • Excellent organization skills, detail oriented
  • Excellent written and verbal communication skills
  • Collegial, collaborative style
  • Highly organized with the ability to prioritize multiple requests
  • Good decision-making skills, tactful, good listener, willingness to search out answers, ability to recognize when others need to be involved in activities or decisions
  • Creativity, curiosity, sense of humor, high energy level, and an enthusiasm for meeting and working with a wide range of individuals
  • Knowledge of principles and techniques relevant to major gift fundraising
  • Understanding of individual donor needs and perceptions

Qualifications:

  • Bachelor's degree in related field, advanced degree or CFRE preferred
  • Minimum of 5 years experience in fundraising or an equivalent client-focused environment
  • Demonstrated skills in writing, organization, and attention to detail
  • Strong prior experience writing correspondence or copy
  • Prior experience with donor databases and prospect tracking systems
  • Prior experience working in a staff capacity for volunteers and executives
  • Prior experience with cultivation and recognition events
 
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