Phonathon Supervisors manage the day to day operations of the Calling
Center and planning of the Phonathon Program in conjunction with the
Phonathon Coordinator and other Phonathon Supervisors.
The Phonathon Supervisor reports directly to the Phonathon Coordinator.
Ability to motivate
yourself and others
Have at least one
semester of calling experience
for the university and the Phonathon Program
Ability to work
well with little or no supervision
motivate a group of student callers during all scheduled shifts.
Know, abide and
enforce all Phonathon policies.
professional yet fun atmosphere.
Plan and strategize
with the Phonathon Coordinator.
Plan and review all
Represent the needs
and issues of the student callers.
Coordinator with setting and achieving Program goals.
activities and fun for the Phonathon Program.
the Phonathon Program and the university in good will.
Maintain a safe
working environment for yourself and student callers.
the student callers and the Phonathon Coordinator at all times.
additional responsibilities assigned.
Average 8-12 hours
work a minimum of two shifts per week. (Since there are five shifts,
supervision of the odd shift will be coordinated by the two
Supervisors and the Phonathon Coordinator).
arrive a half-hour earlier than scheduled shifts, in order to open
doors and organize Calling Center.
remain after the shift, in order to organize and break down the
Calling Center. (No longer than 30 minutes).
attend one weekly meeting with the Phonathon staff (to be determined
by Supervisors and the Phonathon Coordinator, in order to
accommodate academic schedules), for no more than 1 hour each week.
This weekly meeting will be used to discuss problems, concerns, and
successes, plan upcoming shifts and activities, update each other on
goals and progress, and basic exchange of information.