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 Phonathon Assistant

← Job Descriptions Main Page 

Requirements:

  • Currently Enrolled Student

  • Good Attendance Record

  • Knowledge of phoning policies and procedures

  • Ability to work at least 8 hours per week

  • Excellent communication skills, both written and verbal

  • Professional demeanor/attitude

Responsibilities:

  • Work 2 shifts per week

  • Be punctual

  •  Attend biweekly meetings

  • Conduct and/or participate in new caller training sessions

  • Monitor and evaluate caller performance

  • Provide constructive criticism and/or positive reinforcement

  • Plan and implement nightly motivational strategies

  • Conduct nightly on going training sessions

  • Record and enter into the computer nightly pledges and other information

  • Report nightly totals to the Assistant Director

  • Participate in long and short term goal setting

  •  Stay updated on  Annual Fund Phonathon policies and enforcing these policies

  • Keep abreast of current university issues

  •  Act as a representative to Alumni, Parents, and Friends

  • Interact with Development staff

  • Phone when necessary

  • Other duties as assigned by the Assistant Director
 
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