The Development Office is
responsible for developing and managing programs leading to private
gifts, which will support and advance the university’s faculty, students
and programs. The staff identifies potential donors, educates alumni,
friends, corporations and foundations about financial needs of the
university and conducts solicitations to meet these needs. The
Development Office also serves as central coordinator for all
fundraising efforts across the campus.
The Assistant Director will be responsible for coordinating, planning
and scheduling the solicitation of funds through the telefund and
e-mail/on-line giving. The Assistant Director should possess strong
people skills and be able to manage student employees for the telefund.
In addition, the Assistant Director will arrange special promotional
events as well as recruit, train and motivate volunteers within the
Manage the Telefund Program, including but not limited to the following
Monitor segment progress
and make on the spot revisions of solicitation strategy – including
effectiveness of responses to objections
selection, training and motivation programs for 35-45 part-time
student callers and six student managers.
Determine ask amounts and
justification for ask amounts given to prospects
Monitor caller progress
and provide corrective training when deficiencies arise
Ensuring that all data is
communicated to the Advancement Gifts and Records staff after
Write summary reports for
Providing follow-up to
specific prospects based on their need for information, questions
regarding their gift and need for support.
Create and implement
e-mail solicitation and on-line giving process.
responsibilities as assigned.
- Maintain computer system for the call program to organize calling
segments, payroll hours and administrative reports.
with the Director of the Annual Fund to establish calling segments
and any mail alerts that go along with the program while
coordinating with the direct mail program.
- Work with the Deans of each college
to provide a calling segment to match their needs.
- Work with the Giving Clubs to manage
a call program to match their needs.
- Responsible for modification and
updates on the Annual Fund web site.
face-to-face visits on a selected group of leadership annual fund donors
to thank them for past support, account for how their gifts have been
used and solicit their sustained or increased support.
- Work with the Director of the
Madison Fund to establish program and personal goals, training
expectations and career development.
- Provide regular statistical and
financial reports on the status of programs being supervised.
- Under the guidance of the Director
of the Annual Fund, coordinate with the Office
of Communications and marketing to ensure the Annual Fund effectively
conveys the university message in synchronization with broader efforts
to brand the university.
- Work with
colleagues on the Annual Fund team and the Office of Donor Relations as
appropriate to design and implement recognition and stewardship
activities for donors to the Annual Fund.
- Work with administrative support to
provide reportable information on goals and objective.
- Assist with the management of
student employees assigned to the Annual Fund.
- Assume other responsibilities as
assigned by the Director of the Annual Fund and
work collaboratively with the Annual Fund team to advance the goals of
the Development Office and the Division of University Advancement.
Working Environment and Relationships:
The Assistant Director will be a staff member of the Development
Office with full-time responsibilities within the Annual Fund. The Assistant Director will take
his/her direction from the Director of the Annual Fund, to whom she/he
will report. Duties will be executed in accordance with the policies and
procedures of the Development Office. The individual will be expected to
participate in the staff meetings and activities of the Development
The Assistant Director’s performance will be reviewed semi-annually
by the Director of the Annual Fund on the basis of a work plan mutually
agreed to by the Director and the Assistant Director.
degree required/master’s degree preferred.
- Minimum of 1-3
years of experience in fundraising (preferably in higher education
annual fund environment) or in related fields if the experience
transfers effectively to the requirements of the position.
- Strong verbal
and written communication skills.
- Ability to
utilize technological resources to maximum advantage.
- Willingness to
work flexible hours, including evenings and weekends.
- Willingness and
ability to travel.