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  Sample job descriptions and job description tips. Employment

 Assistant Director of Annual Giving

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The Development Office is responsible for developing and managing programs leading to private gifts, which will support and advance the university’s faculty, students and programs. The staff identifies potential donors, educates alumni, friends, corporations and foundations about financial needs of the university and conducts solicitations to meet these needs. The Development Office also serves as central coordinator for all fundraising efforts across the campus.

The Assistant Director will be responsible for coordinating, planning and scheduling the solicitation of funds through the telefund and e-mail/on-line giving. The Assistant Director should possess strong people skills and be able to manage student employees for the telefund. In addition, the Assistant Director will arrange special promotional events as well as recruit, train and motivate volunteers within the university community.

Core Responsibilities:

Manage the Telefund Program, including but not limited to the following responsibilities:

  • Monitor segment progress and make on the spot revisions of solicitation strategy – including effectiveness of responses to objections

  • Coordinate recruitment, selection, training and motivation programs for 35-45 part-time student callers and six student managers.

  • Determine ask amounts and justification for ask amounts given to prospects

  • Monitor caller progress and provide corrective training when deficiencies arise

  • Ensuring that all data is communicated to the Advancement Gifts and Records staff after calling sessions.

  • Write summary reports for development administration.

  • Providing follow-up to specific prospects based on their need for information, questions regarding their gift and need for support.

  • Create and implement e-mail solicitation and on-line giving process.

  • Committee responsibilities as assigned.

Subsidiary Responsibilities:

  • Maintain computer system for the call program to organize calling segments, payroll hours and administrative reports.
  • Work with the Director of the Annual Fund to establish calling segments and any mail alerts that go along with the program while coordinating with the direct mail program.
  • Work with the Deans of each college to provide a calling segment to match their needs.
  • Work with the Giving Clubs to manage a call program to match their needs.
  • Responsible for modification and updates on the Annual Fund web site.
  • Make face-to-face visits on a selected group of leadership annual fund donors to thank them for past support, account for how their gifts have been used and solicit their sustained or increased support.
  • Work with the Director of the Madison Fund to establish program and personal goals, training expectations and career development.
  • Provide regular statistical and financial reports on the status of programs being supervised.
  • Under the guidance of the Director of the Annual Fund, coordinate with the Office of Communications and marketing to ensure the Annual Fund effectively conveys the university message in synchronization with broader efforts to brand the university.
  • Work with colleagues on the Annual Fund team and the Office of Donor Relations as appropriate to design and implement recognition and stewardship activities for donors to the Annual Fund.
  • Work with administrative support to provide reportable information on goals and objective.
  • Assist with the management of student employees assigned to the Annual Fund.
  • Assume other responsibilities as assigned by the Director of the Annual Fund and work collaboratively with the Annual Fund team to advance the goals of the Development Office and the Division of University Advancement.

Working Environment and Relationships:

The Assistant Director will be a staff member of the Development Office with full-time responsibilities within the Annual Fund. The Assistant Director will take his/her direction from the Director of the Annual Fund, to whom she/he will report. Duties will be executed in accordance with the policies and procedures of the Development Office. The individual will be expected to participate in the staff meetings and activities of the Development Office.


The Assistant Director’s performance will be reviewed semi-annually by the Director of the Annual Fund on the basis of a work plan mutually agreed to by the Director and the Assistant Director.

Position Requirements:

  • Bachelor’s degree required/master’s degree preferred.
  • Minimum of 1-3 years of experience in fundraising (preferably in higher education annual fund environment) or in related fields if the experience transfers effectively to the requirements of the position.
  • Strong leadership skills.
  • Strong organizational skills.
  • Strong interpersonal skills.
  • Strong verbal and written communication skills.
  • Ability to utilize technological resources to maximum advantage.
  • Willingness to work flexible hours, including evenings and weekends.
  • Willingness and ability to travel.
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