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 Information Systems Specialist

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Provides database and administrative support in the daily operation of the Development Office.

Is responsible for updating and maintaining the fundraising database and donor files (Raiserís Edge), as well as for providing ongoing clerical support and data entry.

Accuracy and attention to detail is of utmost importance.

Updates new address, employment, membership, and demographic information in Raiserís Edge, the Development Officeís fundraising database.

Makes other changes to the Raiserís Edge database as directed by Development staff.

Processes obituary information and updates Raiserís Edge.

Verifies input data to ensure accuracy.

Scans and edits for errors during processing.

Designs and runs queries and reports from Raiserís Edge as requested by Development staff.

Processes donations and records gifts in Raiserís Edge.

Processes and mails gift receipts/acknowledgements in a timely fashion; and Maintains hardcopy donor files.

Answers telephone, assists callers, takes messages as necessary.

Picks up, opens, and distributes mail.

Runs monthly pledge reminders/invoices for payment.

Handles ordering and tracking of office supplies.

Provides necessary support of fundraising activities, including managing databases, merging form letters, preparing mailings, coordinating mailings with printer/mail house, maintaining files, handling general correspondence, providing statistical reports, and performing assigned duties as assigned.

Drafts and/or produces letters, memos, and reports as requested.

Creates and maintains appropriate filing systems for various fundraising activities; and Operates office equipment, including copy machine, personal computer, typewriter, facsimile machine, calculator, and telephone.

Must have demonstrated proficiency with Microsoft Office (including Excel and Power Point) and Windows.

Must have experience with database management.

Knowledge of, and experience with, Raiserís Edge database software is required.

Must have ability to verify data input and correct errors, as well as ability to prioritize, follow through, and meet deadlines in a fast-paced environment while providing excellent customer service.

Must have ability to exercise judgment and maintain confidentiality on a wide spectrum of topics.

Must have good communication skills and the ability to handle multiple tasks and work independently.

Requires a minimum of a high school degree, with an Associate degree preferred;
 
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