Advancement Services Manager

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• Supports fund-raising initiatives.
• Oversee overall management of The Raiser’s Edge Software including data entry, data output and training.
• Develop procedures to ensure the integrity and security of database information.
• Process new or updated information into the database as needed.
• Manage and supervise data and gift-entry processes.
• Continuously improve the quality of alumni and donor data.
• Document and regularly update procedures manual.
• Advise on proper procedures ensuring accurate recording of gifts.
• Develop, review, interpret and advise staff of office policies and procedures.
• Ensure compliance with fundraising policies, goals and procedures.
• Identify, develop, implement and maintain database policies and procedures as related to all fundraising activities.
• Produce targeted mailing lists for communications, solicitations, invitations, etc., for University Advancement staff and for other
  constituents university-wide.
• Extract information from alumni/fund-raising database to meet reporting and research needs of the Vice President for University Advancement and other Advancement staff; produce alumni and donor activity reports; answer surveys; manage subscriptions.
• Develop, implement, and manage the internal systems of prospect identification, cultivation, solicitation, and stewardship, with strong emphasis on major gifts prospect management.
• Ensure all gift officers have efficient, effective tracking systems to support their cultivation and solicitations.
• Provide full services support for comprehensive campaign including tracking next steps, pledge commitments, solicitation strategy management and reporting.
• Search for lost alumni. Investigate financial/biographical status of individuals, corporations and foundations.
• Develop donor prospect lists and analyze current donor prospect lists for cultivation and solicitation.
• Interface with finance department and general-ledger accounting staff regarding gift entry, gift posting, fund creation, gift restrictions and audit reporting.
• Serve as departmental resource and liaison for ETS, and the Records offices.
• Other duties as assigned.

Qualifications:

• Advanced computer skills with MS Office (Word, and Excel).
• Excellent skills with Raiser’s Edge database program, preferably including work at the strategic systems level.
• Ability to work with a variety of peers and supervisors.
• Ability to work effectively as a team leader, as well as independently; ability to train, inspire, and motivate subordinate.
• Excellent attention to detail and ability to meet deadlines.
• Ability to manage multiple complex tasks and/or projects simultaneously while addressing the needs of the office, ability to maintain composure under pressure.
• Highly organized, self-starters with good interpersonal, problem-solving and analytical skills.
• Ability to anticipate needs, see opportunities and use good judgment in dealing with confidential information.
• Ability to analyze and review operational procedures, identify problem areas and optimize performance through procedural changes.
• Excellent interpersonal and communications skills.
• Proficiency in communicating effectively, including an ability to write and speak clearly.
• Knowledge of fundraising principles and practice.
• Support and  understand the development process: identification, qualification, cultivation, solicitation and stewardship.
• Bachelor’s degree and a minimum of five years relevant experience and/or training, or equivalent combination of education and experience in development services functions and office management experience.