Basic function and scope of job:
The Advancement Services Manager is responsible for database management,
advancement reporting, prospect management, gift recording, data
integrity and data security.
The Advancement Services Manager develops and implements data and
gift-entry procedures, produces reports and mailing lists for
departmental and university-wide use, and provides database training.
This position reports to and receives administrative direction from the
Director of Annual Giving in the Office of University Advancement.
Essential Duties and Responsibilities
- Supports fund-raising initiatives.
- Oversee overall management of The
Raiserís Edge Software including data entry, data output and training.
- Develop procedures to ensure the
integrity and security of database information.
- Process new or updated information
into the database as needed.
- Manage and supervise data and
- Continuously improve the quality of
alumni and donor data.
- Document and regularly update
- Advise on proper procedures ensuring
accurate recording of gifts.
- Develop, review, interpret and advise
staff of office policies and procedures.
- Ensure compliance with fundraising
policies, goals and procedures.
- Identify, develop, implement and
maintain database policies and procedures as related to all
- Produce targeted mailing lists for
communications, solicitations, invitations, etc., for University
Advancement staff and for other
- Extract information from
alumni/fund-raising database to meet reporting and research needs of
the Vice President for University Advancement and other Advancement
staff; produce alumni and donor activity reports; answer surveys;
- Develop, implement, and manage the
internal systems of prospect identification, cultivation,
solicitation, and stewardship, with strong emphasis on major gifts
- Ensure all gift officers have
efficient, effective tracking systems to support their cultivation and
- Provide full services support for
comprehensive campaign including tracking next steps, pledge
commitments, solicitation strategy management and reporting.
- Search for lost alumni. Investigate
financial/biographical status of individuals, corporations and
- Develop donor prospect lists and
analyze current donor prospect lists for cultivation and solicitation.
- Interface with finance department and
general-ledger accounting staff regarding gift entry, gift posting,
fund creation, gift restrictions and audit reporting.
- Serve as departmental resource and
liaison for ETS, and the Records offices.
- Other duties as assigned.
- Advanced computer skills with MS
Office (Word, and Excel).
- Excellent skills with Raiserís Edge
database program, preferably including work at the strategic systems
- Ability to work with a variety of
peers and supervisors.
- Ability to work effectively as a team
leader, as well as independently; ability to train, inspire, and
- Excellent attention to detail and
ability to meet deadlines.
- Ability to manage multiple complex
tasks and/or projects simultaneously while addressing the needs of the
office, ability to maintain composure under pressure.
- Highly organized, self-starters with
good interpersonal, problem-solving and analytical skills.
- Ability to anticipate needs, see
opportunities and use good judgment in dealing with confidential
- Ability to analyze and review
operational procedures, identify problem areas and optimize
performance through procedural changes.
- Excellent interpersonal and
- Proficiency in communicating
effectively, including an ability to write and speak clearly.
- Knowledge of fundraising principles
- Support and understand the
development process: identification, qualification, cultivation,
solicitation and stewardship.
- Bachelorís degree and a minimum of
five years relevant experience and/or training, or equivalent
combination of education and experience in development services
functions and office management experience.