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 Advancement Applications Specialist

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The Applications Specialist is responsible for the integration of University Advancement's multiple software systems with the Office of Information Technology.

DUTIES AND RESPONSIBILITIES:
  • Provide technical support of computer applications (e.g.online community or web portal, online Raiser's Edge, Ruffalo Cody system, etc.) to ensure availability, efficient and effective use.
  • Manage the Alumni/donor database system (Raiser's Edge) toensure timely upgrades, security and maintenance in accordance with IT policies.
  • Work closely with the Director of Advancement Services to identify and understand Advancement's objectives and ensure that these objectives are met with the best possible use of resources.
  • Develop/maintain interface between Datatel and Raiser's edge.
  • Develop/maintain web-based services interfaces for serving Alumni online.
  • Oversee data integrity and standards of UA systems.
  • Maintain technical documentation on UA systems.
  • Conduct technical training on systems specific to University Advancement and coordinate training on other applications with the Director of Training.
  • Identify, document and implement enhanced business processes that improve University Advancement efficiency and effectiveness.
  • Development of Alumni reports and management dashboards using the University's standard reporting system - Crystal Reports.
  • Other duties as assigned by OIT Applications Development Manager.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Understanding of relational database systems.
  • Experience in Microsoft Office and Windows server environments.
  • Strong verbal and written communication skills.
  • Ability to prioritize and multi-task.

QUALIFICATIONS:

Associate's degree in related field plus 3 years experience or combination of experience and education totaling five years.

Experience in managing relational database applications required. Knowledge of Crystal Reports and Raiser's Edge system preferred.

 
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